Beispielbild für diese ISBN

Emerging ITO and BPO Markets: Rural Sourcing and Impact Sourcing

Lacity, Mary C.; Rottman, Joseph W.; Carmel, Erran

Verlag: IEEE Computer Society Press, 2012
ISBN 10: 0769549187 / ISBN 13: 9780769549187
Neu / Soft cover / Anzahl: 1
Verkäufer Book Deals (Lewiston, NY, USA)
Bei weiteren Verkäufern erhältlich
Alle  Exemplare dieses Buches anzeigen
In den Warenkorb legen
Regulärer Preis:
Preis: EUR 53,83
Währung umrechnen
Versand: EUR 0,00
Innerhalb USA
Versandziele, Kosten & Dauer

Für später vormerken

Über dieses Buch

Bibliografische Details

Titel: Emerging ITO and BPO Markets: Rural Sourcing...

Verlag: IEEE Computer Society Press

Erscheinungsdatum: 2012

Einband: Soft cover

Zustand: New


Brand New, Unread Copy in Perfect Condition. A+ Customer Service!. Buchnummer des Verkäufers ABE_book_new_0769549187

Über diesen Titel:

Bewertung (bereitgestellt von GoodReads):
0 durchschnittlich
(0 Bewertungen)


This publication explores two overlapping niche sourcing markets: rural sourcing and impact sourcing. Rural sourcing is the practice of locating information technology outsourcing (ITO) or business process outsourcing (BPO) delivery centers in low-cost, non-urban areas. Impact sourcing is the practice of hiring and training marginalized people in ITO or BPO services who normally would have few opportunities for good employment. Rural sourcing and impact sourcing intersect when marginalized people in rural areas are hired, trained, and employed in ITO or BPO businesses.

Based on 62 interviews with providers and clients in the US, Israel, India, and China, this concise study discusses challenges, best practices, and lessons for providers seeking to build ITO and BPO capabilities in remote areas or with unique populations and for clients seeking to buy their services.

Über den Autor: Dr. Mary Lacity is Curators' Professor of Information Systems at the University of Missouri-St. Louis. She is also Co-chair of the IAOP Midwest Chapter and Industry Advisor for the Outsourcing Angels and the Everest Group. She has published 14 books and over 100 academic and practitioner papers. Dr. Joseph W. Rottman is the Director of the International Business Institute, an Associate Professor of Information Systems, and a Research Fellow in the Center for International Studies at the University of Missouri-St. Louis. He has conducted case studies in over 40 firms and has been engaged by Fortune 500 firms to analyze their offshore strategies. Prof. Erran Carmel is the International Business Professor at American University, where he also teaches and has served as department chair in Information Technology. He has written over 90 articles, reports, and manuscripts and consults and speaks to industry and professional groups around the world.

„Über diesen Titel“ kann sich auf eine andere Ausgabe dieses Titels beziehen.

Anbieter- & Zahlungsinformationen


Dieser Anbieter akzeptiert die folgenden Zahlungsarten:

  • American Express
  • Carte Bleue
  • EuroCard/MasterCard
  • Visa

[Im Angebot des Anbieters suchen]

[Alle Bücher des Anbieters anzeigen]

[Dem Anbieter eine Frage stellen]

Anbieter: Book Deals
Adresse: Lewiston, NY, USA

AbeBooks Verkäufer seit: 7. Mai 2014
Bewertung: 4 Sterne


We guarantee the condition of every book as it's described on the AbeBooks web
sites. If you're dissatisfied with your purchase (Incorrect Book/Not as
Described/Damaged) or if the order hasn't arrived, you're eligible for a refund
within 30 days of the estimated delivery date. If you've changed your mind
about a book that you've ordered, please use the Ask bookseller a question link
to contact us and we'll respond within 2 business days.


Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.