Beispielbild für diese ISBN
Titel: Global Services Outsourcing
Verlag: Cambridge University Press
This Book is in Good Condition. Clean Copy With Light Amount of Wear. 100% Guaranteed. Summary: This book explores the implications of planning, implementing and managing services outsourcing arrangements. Buchnummer des Verkäufers ABE_book_usedgood_0521765463
Inhaltsangabe: Services outsourcing is an increasingly attractive option for firms seeking to reduce costs and achieve service improvements. Many organisations now choose to transfer responsibility for entire functions such as human resources, finance and information technology services to both local and global vendors. Yet outsourcing such functions is a complex process, one that is driven by factors that transcend cost considerations alone. Issues such as service design, unbundling processes, managing work across different cultures and time zones, and business process redesign have all become important elements of managing services outsourcing arrangements. This book uses tools and techniques from a variety of disciplines to show how to successfully plan, implement and manage services outsourcing arrangements. Based on in-depth analysis of large-scale outsourcing arrangements across a wide range of sectors, this is an excellent resource for both academics and practitioners who wish to understand more about this complex phenomenon.
Inhaltsangabe: Services outsourcing is an increasingly attractive option for firms seeking to reduce costs and achieve service improvements. This book uses tools and techniques from a variety of disciplines to show how to successfully plan, implement and manage services outsourcing arrangements.
Dieser Anbieter akzeptiert die folgenden Zahlungsarten:
AbeBooks Verkäufer seit: 7. Mai 2014
We guarantee the condition of every book as it's described on the AbeBooks web
sites. If you're dissatisfied with your purchase (Incorrect Book/Not as
Described/Damaged) or if the order hasn't arrived, you're eligible for a refund
within 30 days of the estimated delivery date. If you've changed your mind
about a book that you've ordered, please use the Ask bookseller a question link
to contact us and we'll respond within 2 business days.
Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.