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Titel: Turnaround Strategies for Customer Centric ...
Verlag: Italics Publishing
Brand New, Unread Copy in Perfect Condition. A+ Customer Service!. Buchnummer des Verkäufers ABE_book_new_098438460X
Inhaltsangabe: Leadership & Management
Turnaround Strategies for Customer Centric Operations is a turn-by-turn guide for leaders who endeavor in operational restructuring of underperforming organizations. The proposed approaches and suggested strategies, tactics, and methodologies are customer-centric, data-driven, and quality-oriented. This book brings a very structured approach to an otherwise overwhelmingly complex challenge: operational turnaround.
The approach presented is structured strategy: a simple, organized, results-oriented recovery plan, together with decisive, superior execution of such plan, can increase dramatically the chances for a successful and stable operational turnaround and the undeterred progress towards profitability and growth. Essentially a leadership and management science book that reads like a novel and brings easy-to-use tools for transformational leaders regardless of industry, Turnaround Strategies is a handbook for total quality management.
Über den Autor:
Ileana Roman is a seasoned business leader with an engaging writing style, presenting detailed case studies, how-tos, and diagrams that allow readers to implement the featured methodologies with significant ease.
Far from being a conventional theoretician, Roman s hands-on business experience enables her to convey practical, tested methodologies and flexible, direct, to-the-point approaches for the most daunting challenges of customer centric business transformation.
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AbeBooks Verkäufer seit: 7. Mai 2014
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