Servant-Leadership Across Cultures: Harnessing the Strengths of the World's Most Powerful Management Philosophy - Hardcover

Trompenaars, Fons; Voerman, Ed

Hardcover

ISBN 10: 0071664351 ISBN 13: 9780071664356

Verlag: MCGRAW HILL BOOK CO, 2009

Inhaltsangabe

Book by Trompenaars Fons Voerman Ed

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We are all under new pressure toproduce more for less money—andin less time. Ultimately, this cannot bedone unless bosses are able to—in serviceof their organization—bring out the bestin their people.

That is the essence of servant-leadership,the management philosophy originallyoutlined by organizational expert RobertGreenleaf in the 1970s. It’s a philosophywhose time has truly come.

• The mission statement of TDIndustries,a regular on Fortune’s list of 100 BestCompanies to Work for in America,prioritizes “intense ‘people development’efforts, includingsubstantial training budgets.”
• When an error at Motorola caused$100,000 in damages to equipment, noheads rolled; instead, the responsibleemployee was encouraged to developa system based on what he’d learned;all told, Motorola saved more than amillion dollars.
• When Sematech, the InternationalInstitute for Semiconductors, joinedwith competitors like Intel, AMD,Siemens, and Sony, the result wassmarter and better business for all, viashared innovation and communication.

For such progressive companies, mereinstitutional power is no longer enough.Their secret is the empowerment thatservant-leadership provides, and it canmake the difference between the successof your organization and its downfall.

With Servant-Leadership Across Cultures,you’ll come to understand how andwhy doing the right thing pays off foreveryone—not just for your business partners,but for the world.

Contraportada:

Manage cross-cultural workforces using thesecrets of two international leadership gurus!

As our economy globalizes at ever faster rates, managing employeesfrom diverse cultures is becoming the norm—and it can be an extraordinarilycomplex task. As a leader, how do you make sure everyone’svalues are recognized? How do you resolve grievances arising fromvalue differences in the most pragmatic ways? The answer is servant-leadership.

Grounded in the idea that business leaders exist to serve others whileremaining focused on the bottom line, servant-leadership works forStarbucks and Southwest Airlines, and they’re not alone. In fact,servant-leadership is practiced at a third of Fortune’s 100 Best Companiesto Work for. Servant-Leadership Across Cultures explains how to:

• Identify and fulfill the needs of employees from anycultural background
• Reconcile apparent contradictions, even deep-seatedor culturally based ones
• Tend to both long- and short-term organizational needs
• Build community, social capital, and loyalty through stewardship
• Manage the difference between a fatal error and achance for improvement

You’ll also benefit from the lessons of key executives from Dell, Bang& Olufsen, Motorola, Shell, and others—all of whom have usedservant-leadership to raise not just their organizations’ social stature,but also the bottom line.

Über diese Auflage

• Verlag: MCGRAW HILL BOOK CO
• Erscheinungsdatum: 2009
• ISBN 10: 0071664351
• ISBN 13: 9780071664356
• Einband: Tapa dura
• Anzahl der Seiten: 192