Customer Intimacy Pick Your Pa - Hardcover

Fred, Wiersema

 
9780002558211: Customer Intimacy Pick Your Pa

Inhaltsangabe

Originally published in 1987, this paperback, from the author of THE DISCIPLINE OF MARKET LEADERS demonstrates how companies can profit from establishing more co-operative customer-supplier relationships and describes how customer intimacy works, how to implement it and what pitfalls to look out for. Illustrated with examples from top companies.

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