Explains how to establish a reputation for truthfulness, and discusses persuasion, meetings, communications, question asking and answering, bad news, apologies, criticism, advice, negotiation, praise, and giving instructions
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Dianna Booher is CEO of Booher Consultants, a communication training firm, whose high-profile clients include NASA, IBM, Lockheed Martin, Merrill Lynch, BP, and Siemens Medical. Her training programs are licensed and used through strategic partners around the world.
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