Operations Management for Competitive Advantage (McGraw-Hill/Irwin Series on Operations & Decision Sciences S.) - Softcover
Inhaltsangabe
The text provides a study of the processes involved in managing and controlling a variety of business operations from high-tech manufacturing to high touch services with a balanced treatment of the manufacturing and service aspects. The authors cover contemporary and important issues facing OM managers such as ERP, supply chain management, e-commerce and process analysis and provides tools and techniques to effectively manage operations.
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Reseña del editor
The text provides a study of the processes involved in managing and controlling a variety of business operations from high-tech manufacturing to high touch services with a balanced treatment of the manufacturing and service aspects. The authors cover contemporary and important issues facing OM managers such as ERP, supply chain management, e-commerce and process analysis and provides tools and techniques to effectively manage operations.
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