Helps readers to manage procedures and operations related to networks, including calculating costs, help desk management, outsourcing, and contingency planning.
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Nathan Muller is Co-founder and Senior Consultant of Ascent Solutions Group, which designs and executes innovative sales, marketing and training programs for technology providers and users. With 30 years of telecommunications industry experience, Mr. Muller has written extensively on many aspects of computers and communications, having published 24 books--including six encyclopedias--and more than 2,000 articles in over 60 publications worldwide. He is a frequent speaker at industry trade shows, assocation meetings, and customer events. He lives in Sterling, Virginia and can be reached via e-mail at nmuller@ascent-llc.com.
IF A NETWORK MANAGER COULD HAVE ONLY ONE BOOK, THIS WOULD BE IT
Here are all the essential, nuts-and-bolts details network managers need to know, but won't find in any textbook.
REAL PLATFORMS - REAL PRODUCTS - REAL BUDGETS - REAL-WORLD SOLUTIONS
No other book covers life on the line with all the daily operations involved in running a business-scale network - and being a corporate officer at the same time -- like "Network Manager's Handbook."
While many other books talk about networking technologies, author Nathan Muller tackles the real make-or-break operations and procedures such as strategic planning, documentation, retrofitting, "managing up," and much more. This unique survival guide delves into everything you didn't learn in school but need to know, such as:
* Minimizing risk during procurements
* Calculating the "true cost"
* Downsizing
* Operating the Help Desk
* Asset identification
* Systems integration
* Network security
* Outsourcing
* Contingency planning
Muller provides the insights that only a veteran with real-world experience can offer, including:
* Why design is one-half the battle and implementation is the other
* Secrets of successful financial planning
* How to effectively negotiate service agreements
* The role of the communications department
* The most effective way to manage, evaluate, and schedule technical staff
"Network Manager's Handbook" may well be the best career investment any IT professional can make.
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