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Dealing with Difficult People: 24 lessons for Bringing Out the Best in Everyone (The McGraw-Hill Professional Education Series) - Softcover
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Dealing with Difficult People provides specific strategies and actions you can take to understand difficult people, recognize why they act the way they do, and influence them to change their behavior toward the positive.
Written by Doctors Rick Brinkman and Rick Kirschner, today’s most respected authorities on the subject, this concise and results-driven guide will tell you everything you need to know about:
* Forces that compel people to be difficult * How to listen to understand―and speak to be understood * The essential skills of blending and redirecting * The Ten Most Unwanted Behaviors
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McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
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Dealing with Difficult People: 24 Lessons for Bringing Out the Best in Everyone (McGraw-Hill Professional Education)
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Dealing with Difficult People: 24 lessons for Bringing Out the Best in Everyone (The McGraw-Hill Professional Education Series)
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Dealing with Difficult People: 24 lessons for Bringing Out the Best in Everyone (McGraw-Hill Professional Education Series)
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Paperback. Zustand: Very Good. Dealing with Difficult People: 24 lessons for Bringing Out the Best in Everyone (McGraw-Hill Professional Education Series) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Bestandsnummer des Verkäufers 7719-9780071416412
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Dealing with Difficult People : 24 Lessons for Bringing Out the Best in Everyone
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McGraw-Hill Education, 2003
ISBN 10: 0071416412
ISBN 13: 9780071416412
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Zustand: New. Provides specific strategies and actions you can take to understand difficult people, recognize why they act the way they do, and influence them to change their behavior toward the positive. This results-driven guide tells you what you need to know about fo. Bestandsnummer des Verkäufers 594341213
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Dealing with Difficult People
Verlag:
MCGRAW-HILL Professional Feb 2003, 2003
ISBN 10: 0071416412
ISBN 13: 9780071416412
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Taschenbuch. Zustand: Neu. Neuware - Dealing with Difficult People provides specific strategies and actions you can take to understand difficult people, recognize why they act the way they do, and influence them to change their behavior toward the positive. Bestandsnummer des Verkäufers 9780071416412
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Dealing with Difficult People: 24 Lessons for Bringing Out the Best in Everyone (Paperback or Softback)
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ISBN 10: 0071416412
ISBN 13: 9780071416412
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