Mastering Communication at Work: How to Lead, Manage, and Influence - Hardcover

Becker, Ethan; Wortmann, Jon

Hardcover

ISBN 10: 007162502X ISBN 13: 9780071625029

Verlag: McGraw-Hill Education - Europe, 2009

Inhaltsangabe

Demonstrates how corporate leaders and managers can become more effective by mastering key communication techniques, providing coverage of such topics as trust building, empowering teams, and serving clients. Original.

Über diesen Titel

Über die Autorin bzw. den Autor

Ethan F. Becker is president and second generation speech coach with The Speech Improvement Company, Inc.
Jon Wortmann is a Harvard trained speaker, advisor, and author. He is principal at Muse Arts, LLC, a think tank and consultancy for leaders.

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Learn the secrets of today sgreatest communicators!

Communication is a make-or-break skill for leaders and managers in every industry andworkplace. Mastering Communication at Work delivers the skills you need to build yourconfidence, motivate your people, and, ultimately, enact measurable change throughoutyour organization.

Even people who seem to have a natural gift for leadership must practice the nuancesof how they communicate every day. With the help of this book, anyone can learnthe craft of powerful communication, and top performers can continuously hone theirtechnique.

Providing expert insight into the subtleties of communication that affect the behaviorof others, Mastering Communication at Work is designed to help you practice and testyour new skills so you can quantify your progress. In no time, you will learn how to:

• Empower teams
• Reduce stress
• Garner trust
• Deliver memorable presentations
• Satisfy clients

Whatever your level of leadership or management, Becker and Wortmann teach essentialcommunication skills from creating a connection the moment you meetsomeone to effectively dealing with crisis situations requiring immediate action.

If you want your voice heard in every meeting, if you want others to share your vision,if you want your team to deliver results you must become a master communicator.This book will put you on that path.

Details zur Ausgabe

• Verlag: McGraw-Hill Education - Europe
• Erscheinungsdatum: 2009
• Sprache: Englisch
• ISBN 10: 007162502X
• ISBN 13: 9780071625029
• Einband: Gebundene Ausgabe
• Anzahl der Seiten: 240
• Kontakt zum Hersteller: McGraw-Hill Education; https://www.mheducation.co.in/; ; Via Verdi, 8; Assago Milano; 20090; Italien