Engage and teach your team wherever and whenever-from one of the world's leading e-learning authorities. The digital electronics revolution keeps us connected with almost anyone around the world and makes information available anywhere, at anytime. In the workplace, the impact has been great, propelling mobile learning to the forefront of training and education. Dr. Gary Woodill, a senior analyst at a leading e-learning research firm shows you how mobile learning is evolving, and how organizations can use it more efficiently and effectively--with companies reaping the rewards of increased communication, teamwork, productivity and profitability. Learn how to break free from the old notions of training and development with the concrete strategies in The Mobile Learning Edge and Become skilled in the seven principles of successfully training employees on the move Implement new learning programs that employees can access anywhere Develop a future mobile learning strategy in an ever-changing environment Discover what might be the right kind of mobile technologies for your company With The Mobile Learning Edge you'll go beyond applications and content and be able to create engaging and productive mobile learning for your team. According to a recent study, there's one mobile device for every two people in the world, and the technology making these devices smarter and more connected is improving almost daily. The real revolution is that mobile learning releases learners from the classroom where they are immobilized, and allows them to learn at "anytime, anyplace." In The Mobile Learning Edge, Dr. Gary Woodill outlines the most effective methodologies for training and engaging employees on the move and takes the person out of the classroom, while keeping learners connected to the information they need at all times. The Mobile Learning Edge features: Information on the social media and enabled devices that can serve your mobile learning Concrete strategies for how your business can use mobile learning to train, educate, and instruct employees anywhere Pointers on information gathering and analysis on the fly Innovative ideas for creating effective mobile learning experiences Comprehensive strategies for anticipating future mobile learning needs and developments You'll find a wealth of information about the history of this emerging field, retrieving information, methods for learning, applications, uses, and experiences--and how to put it all together to build a mobile learning system that's right for your team. Using case studies, Woodill shows how you can emulate the successes of corporations like Nike, Accenture, and Merrill Lynch in using micro-blogging, cloud computing, mobile gaming, intermodal mashups, virtual worlds, collective intelligence, and other mobile learning platforms to take your business's recruitment, training, communication, and collaboration functions to the next level.
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Author Profile
Gary Woodill, Ed.D., is a senior analyst at Brandon Hall Research, a leading research firm focusing on workplace learning, where he tracks emerging learning technologies for a client list that includes AT&T, Bank of America, IBM, Konica Minolta, KPMG, Motorola, PriceWaterhouseCoopers, and Raytheon, among others. He lives in Gore's Landing, Ontario.
With contributions by:
David Fell, M.B.A., is the interim CEO of a private-public partnership startup company that is investing over $200 million in high speed broadband services in rural eastern Ontario, Canada. Sheryl Herle, B.Ed., is president of Beyond Bums in Seats, an independent consultancy specializing in guiding leaders in modernizing and optimizing corporate learning.
| Introduction | |
| Acknowledgments | |
| 1 The Emerging Field of Mobile Learning | |
| 2 The Mobile Learning Ecosystem | |
| 3 Methods for Effective Mobile Learning: Seven Principles for Employee Training | |
| 4 Retrieving Information: Anywhere, Anytime | |
| 5 Gathering Information with Mobile Devices | |
| 6 Learning by Communicating, Interacting, and Networking | |
| 7 Management of Mobile Learning, Knowledge, and Performance | |
| 8 Developing a Future-Oriented Mobile Learning Strategy | |
| 9 Creating Mobile Learning Content and Experiences | |
| 10 Implementing and Managing an Enterprise Mobile Learning Offering | |
| Appendix: Resources for Mobile Learning | |
| Bibliography | |
| Index |
The Emerging Field of Mobile Learning
"All learning is mobile".
—Tétard et al. (2008)
I live in the country in an old house overlooking a 23 mile-long lake.Occasionally I take the train to the big city about an hour away. During thispleasant trip I'm able to enjoy a cup of tea and to work on my laptop, withsatellite access to the Internet. This means I can prepare for meetings later inthe day, and can look up information I need in order to have fruitfuldiscussions with the people I'm meeting. While I'm searching for a statistic, Ispot an article on a breakthrough in solar power transmission. I read it. I'mlearning as the train moves.
A young woman on vacation with her family in Florida goes to the Cocoa Beachpier. She watches the surfers paddling their boards out into the swells waitingfor the perfect wave in order to stand up and enjoy a few seconds of freedomthat comes from riding the waves. After a while, she turns her attention to thepier itself. It is made of wood and is anchored in concrete pilings that riseabove the water. Curious about how and when the pier was built, she takes outher smartphone and starts its Web browser. While standing and listening to theocean, she discovers that Cocoa Beach itself was founded by freed slaves afterthe American Civil War. She also learns that the pier was built in 1925.
The CEO of a large bank and the architect for its new headquarters meet at thebuilding site to examine the progress for the planned tower. The architect, whohas previously loaded "augmented reality" software into her mobile phone, pointsit toward the large excavation just in front of where she and her client arestanding. The phone "knows" exactly where it is located and in which directionit is pointing. It takes a picture of the excavation and then superimposes, toscale, a picture of the tower as it will look when it is finished. The CEO isimpressed, and more importantly, now has a very good idea of how the tower willlook in relation to its surroundings.
These are just a few of the exciting ways mobile learning can improve our lives.The first phase of MOBIlearn, a European program for supporting mobile learningin the workplace that involved over 1,000 work-based learners, found thatlearners and their trainers used mobile technologies for all of the followingactivities:
* Learners communicated with peers, tutors, and assessors.
* Learners collected video, audio, and photographic evidence for theirportfolios.
* Tutors and assessors assessed portfolio evidence and provided feedback.
* Learners gained access to learning content through the virtual learningenvironment or the Internet.
* Additional resources and instructional materials were provided through videos.
* Learners completed "written" work using Internet access for research, and theyused software to type up their tasks or assignments. (Savill-Smith, 2009)
In this book, I provide over 50 different ways that learning technologies canwork with "learners on the move," giving them up-to-date, personalized, andrelevant information when they need it. Many people, especially in the businessworld, have not even heard of mobile learning. Its development over the past twodecades has mostly taken place in the context of mobile teaching for K-12schools or higher education. This book is among the very first to look at theapplication of mobile learning in businesses and large organizations, and toaddress how mobile learning can provide many businesses with a competitive edge.There are powerful business drivers pushing mobile technologies as a replacementfor traditional classroom-based training in order to create a workforce that ismore efficient, flexible, and informed.
The New Nomads
For the past several hundred years most of us in Western societies have beenbound to a series of places. We have a place to sleep, eat, and be with ourfamilies called home; we have a place where we go to earn money called theworkplace; we have places we go to learn called schools or universities; and wehave places to go for enjoyment such as movie theaters, sports centers, or "thegreat outdoors."
All this is changing with something that Economist magazine calls "thenew nomadism" (Economist, 2008), where we are constantly on the movephysically, but still also connected to our friends, families, and workplace(s).Bryan Alexander remarked on this phenomenon on college campuses as early as 2004when he wrote: "... since this technology is mobile, students turn 'nomad,'carrying conversations and thinking across campus spaces, as always, but nowwith the ability to Google a professor's term, upload a comment to a classboard, and check for updates to today's third assignment—all whilestriding across the quad" (Alexander, 2004). Today, we are all nomads. For manypeople, such as sales staff, transportation personnel, and top-tier executives,being mobile is the very essence of their work environments. And, for most ofus, commuting to work is an unavoidable fact of life and takes up a significantpart of the day.
What makes us successful nomads is not the fact that most of us these days areequipped, from our early teen years, with several mobile devices, but that allthese devices are now connected from almost any physical place we want to be, aslong as they are in range of mobile phone services. It is mobileconnectivity that allows us to move around freely and still have all thelines of communication open wherever we might be located physically. We canbecome so used to being connected all the time that we become anxious if ourbatteries run out of power, or if we can't locate our mobile phone—acondition referred to as "nomophobia."
Relatively seamless mobile connectivity is now available on trains in Europe andNorth America (Economist, 2006), and recently became available in flighton selected airlines. In these cases it is the user's environment that is mobileand connected, allowing interaction with mobile devices such as notebookcomputers and smartphones.
John Traxler (2009a) has noted that "mobile technologies ... alter the nature ofwork ... especially of knowledge work." These new technologies alter the balancebetween the need for training and performance support, and the...
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