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Master Data Manaagement and Customer Date Integration for a Global Enterprise - Softcover

Berson, Alex; Dubov, Lawrence

 
9780072263497: Master Data Manaagement and Customer Date Integration for a Global Enterprise
Softcover
ISBN 10: 0072263490 ISBN 13: 9780072263497
Verlag: McGraw-Hill Professional, 2007

Inhaltsangabe

Transform your business into a customer-centric enterprise 

Gain a complete and timely understanding of your customers using MDM-CDI and the real-world information contained in this comprehensive volume. Master Data Management and Customer Data Integration for a Global Enterprise explains how to grow revenue, reduce administrative costs, and improve client retention by adopting a customer-focused business framework.

Learn to build and use customer hubs and associated technologies, secure and protect confidential corporate and customer information, provide personalized services, and set up an effective data governance team. You'll also get full details on regulatory compliance and the latest pre-packaged MDM-CDI software solutions.

  • Design and implement a dynamic MDM-CDI architecture that fits the needs of your business
  • Implement MDM-CDI holistically as an integrated multi-disciplinary set of technologies, services, and processes
  • Improve solution agility and flexibility using SOA and Web services
  • Recognize customers and their relationships with the enterprise across channels and lines of business
  • Ensure compliance with local, state, federal, and international regulations 
  • Deploy network, perimeter, platform, application, data, and user-level security
  • Protect against identity and data theft, worm infection, and phishing and pharming scams
  • Create an Enterprise Information Governance Group
  • Perform development, QA, and business acceptance testing and data verification

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Über die Autorin bzw. den Autor

Alex Berson is an internationally recognized financial expert, author, and educator. He has held key positions at BearingPoint, Entrust, Merrill Lynch, Dun & Bradstreet, and PricewaterhouseCoopers.

Larry Dubov is a senior manager of financial services at BearingPoint.

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Verlag
McGraw-Hill Professional
Erscheinungsdatum
2007
Sprache
Englisch
ISBN 10 
0072263490
ISBN 13 
9780072263497
Einband
Taschenbuch
Anzahl der Seiten
406
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
Nicht verfügbar