Verwandte Artikel zu Service Management: With Student CD-Rom
Inhaltsangabe
Service Management, 4/e by James and Mona Fitzsimmons is the best-selling text in this market and includes fantastic and current examples from the field of technology. The text has extensive coverage on global operations, and the need for continuous improvement in quality and productivity in the service industry. Service Management, 4/e also does an excellent job of demonstrating how crucial functional areas of an organization such as marketing, strategic issues, operations and human behavior impact effective service management.
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Reseña del editor
Service Management, 4/e by James and Mona Fitzsimmons is the best-selling text in this market and includes fantastic and current examples from the field of technology. The text has extensive coverage on global operations, and the need for continuous improvement in quality and productivity in the service industry. Service Management, 4/e also does an excellent job of demonstrating how crucial functional areas of an organization such as marketing, strategic issues, operations and human behavior impact effective service management.
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- VerlagMcGraw Hill Higher Education
- Erscheinungsdatum2003
- ISBN 10 0072868201
- ISBN 13 9780072868203
- EinbandTapa dura
- SpracheEnglisch
- Auflage4
- Anzahl der Seiten672
- Kontakt zum HerstellerNicht verfügbar
Suchergebnisse für Service Management: With Student CD-Rom
Beispielbild für diese ISBN
Service Management W/ Student CD-ROM
Anbieter: ThriftBooks-Atlanta, AUSTELL, GA, USA
Verkäuferbewertung 5 von 5 Sternen
Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 2.95. Bestandsnummer des Verkäufers G0072868201I4N00
Anzahl: 1 verfügbar
Beispielbild für diese ISBN
Service Management: With Student CD-Rom
Anbieter: Bahamut Media, Reading, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
Hardcover. Zustand: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Bestandsnummer des Verkäufers 6545-9780072868203
Anzahl: 1 verfügbar
Beispielbild für diese ISBN
Service Management: With Student CD-Rom
Anbieter: AwesomeBooks, Wallingford, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
Hardcover. Zustand: Very Good. Service Management: With Student CD-Rom This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Bestandsnummer des Verkäufers 7719-9780072868203
Anzahl: 1 verfügbar
Beispielbild für diese ISBN
Service Management w/ Student CD-Rom
Verlag:
Irwin/McGraw-Hill 2003/03/31 00:00:00.000, 2003
ISBN 10: 0072868201
ISBN 13: 9780072868203
Gebraucht
Hardcover
Anbieter: Colorado's Used Book Store, Englewood, CO, USA
Verkäuferbewertung 3 von 5 Sternen
Hardcover. Zustand: Good. Fitzsimmons,James A./Fitzsimmons,Mona J. Service Management No DJ. Includes CD that looks new. Pictorial board in good condition. Edge & corner wear. Binding tight. Pages clean & tight. All U.S. orders shipped with tracking number & e-mail confirmation. All Orders Shipped With Tracking And Delivery Confirmation Numbers. Bestandsnummer des Verkäufers 277618
Anzahl: 1 verfügbar