Aimed at "career-minded" readers, this textbook introduces the communication skills useful in the workplace. Adler (Santa Barbara City College) and Elmhorst (Albuquerque TVI Community College) present sections covering personal skills, interviewing, working in groups, and making effective presentations. For the new edition, they have added a chapter on types of business and professional presentations. The CD-ROM contains self-quizzes, videos, business document templates, glossary flash cards, a PowerPoint tutor, and other materials. Annotation ©2004 Book News, Inc., Portland, OR (booknews.com)
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Ronald B. Adler, Associate Professor of Communication at Santa Barbara City College, specializes in organizational and interpersonal communication. He is the author of Confidence in Communication: A Guide to Assertive and Social Skills and coauthor of Understanding Human Communication, Interplay: the Process of Interpersonal Communication as well as the widely used text Looking Out/Looking In. He is a consultant and workshop leader for corporate, professional, and government clients.
Jeanne Marquardt Elmhorst received her master's degree from the University of Wisconsin-Stevens Point, then taught in Asia for three years, sparking her interest in intercultural communication. Formerly at the University of Albuquerque and the University of New Mexico, She currently teaches at Albuquerque TVI Community College, where her courses reflect the variety in the communication discipline. Jeanne also provides training for business and government clients.
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