Assertiveness At Work: A Practical Guide To Handling Awkward Situations - Softcover

Back, Ken

 
9780077095338: Assertiveness At Work: A Practical Guide To Handling Awkward Situations
Softcover
ISBN 10: 0077095332 ISBN 13: 9780077095338
Verlag: McGraw-Hill Publishing Co., 1999

Inhaltsangabe

This is a self-training assertiveness book that meets the needs of managers by applying itself to familiar work situations. The authors offer guidance on developing assertiveness in a way that minimises conflict and stress and optimises management effectiveness. This new edition combines the practical approach of the best-selling second edition with new sections on being assertive upwards, negotiating assertively, and how assertion can help during times of change.

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Über die Autorin bzw. den Autor

Ken and Kate Back are the founders and directors of Ken and Kate Back Limited which specialises in assertiveness training for people at work. They have brought together their extensive training experience to produce videos and articles on assertiveness, and have also appeared on television programmes to promote assertiveness in the workplace.

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Verlag
McGraw-Hill Publishing Co.
Erscheinungsdatum
1999
Sprache
Englisch
ISBN 10 
0077095332
ISBN 13 
9780077095338
Einband
Taschenbuch
Auflage
3
Anzahl der Seiten
224
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
Nicht verfügbar