Service Operation Itil, Version 3 - Softcover

Cannon, David; Wheeldon, David

 
9780113310463: Service Operation Itil, Version 3
Softcover
ISBN 10: 0113310463 ISBN 13: 9780113310463
Verlag: Stationery Office Books, 2007

Inhaltsangabe

ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Service Operation introduces, explains and details delivery and control activities to achieve operational excellence on a day-to-day basis. Readers will find many of the familiar processes from the former Service Support and Service Delivery books, which have been updated where necessary.

Die Inhaltsangabe kann sich auf eine andere Ausgabe dieses Titels beziehen.

Von der hinteren Coverseite

ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Service Operation introduces, explains and details delivery and control activities to achieve operational excellence on a day-to-day basis. Readers will find many of the familiar processes from the former Service Support and Service Delivery books, which have been updated where necessary.

„Über diesen Titel“ kann sich auf eine andere Ausgabe dieses Titels beziehen.

Verlag
Stationery Office Books
Erscheinungsdatum
2007
Sprache
Englisch
ISBN 10 
0113310463
ISBN 13 
9780113310463
Einband
Taschenbuch
Anzahl der Seiten
262
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
Nicht verfügbar