Service design (Best management practice) - Softcover

Great Britain: Cabinet Office

Softcover

ISBN 10: 0113313055 ISBN 13: 9780113313051

Verlag: Stationery Office, 2011

Über diesen Titel

Críticas:

I like the new design coordination process in ITIL Service Design. It brings together and makes the 'jigsaw' puzzle of design so much more accessible. I didn't know it was missing until it was there. Helen Sussex, Logica --Best Management Pratice

The update has added clarity and consistency amongst the five books and it has improved the ease of readability and understanding for users.' Christiane Chung Ah Pong, NCS PTE LTD (Singapore) --Best Management Pratice

Most of the inconsistencies made in the first edition are removed during the update of the ITIL V3 core books. This is a great improvement...' Frank Eggert, MATERNA GmbH --Best Management Pratice

The update has added clarity and consistency amongst the five books and it has improved the ease of readability and understanding for users.' Christiane Chung Ah Pong, NCS PTE LTD (Singapore) --Best Management Pratice

Most of the inconsistencies made in the first edition are removed during the update of the ITIL V3 core books. This is a great improvement...' Frank Eggert, MATERNA GmbH --Best Management Pratice

Reseña del editor:

The Service Design phase of the ITIL Service Lifecycle uses business requirements to create services and their supporting practices. This edition updates design principles for applications, infrastructure, processes and resources, as well as sourcing models. Service managers will also find guidance on the engineering of sound requirements, supplier management and design considerations for outsourcing.

Über diese Auflage

• Verlag: Stationery Office
• Erscheinungsdatum: 2011
• ISBN 10: 0113313055
• ISBN 13: 9780113313051
• Einband: Tapa blanda
• Auflage: 2
• Anzahl der Seiten: 453