Key Element Guide ITIL Continual Service Improvement: Aligned to the 2011 Editions - Softcover

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9780113313648: Key Element Guide ITIL Continual Service Improvement: Aligned to the 2011 Editions

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Key Element Guide ITIL Continual Service Improvement The Continual Service Improvement Key Element Guide provides a handy reference to the content contained within the core ITIL Continual Service Improvement guidance and summarises its key elements. Continual Service Improvement delivers consistent, repeatable process activities as part of service quality; ITIL has always emphasized the importance of continual service improvements. Focusing on the p... Full description

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9780113313693: Key element guide ITIL continual service improvement [pack of 10]: ITIL V3 Continual Service Improvement

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ISBN 10:  0113313691 ISBN 13:  9780113313693
Verlag: TSO, 2012
Softcover