Problem Management: A Practical Guide - Softcover

Bolton, Jim

 
9780117082984: Problem Management: A Practical Guide
Softcover
ISBN 10: 0117082988 ISBN 13: 9780117082984
Verlag: Stationery Office Books, 2024

Inhaltsangabe

This is a practical guide for anyone involved with the creation and development of efficient service request catalogues for consumer and business services. In order to have smooth online transactions, the service request catalogue is critical. This publication will benefit not only those in IT, but also those who need to oversee delivery of an automated catalogue to ensure optimal implementation for a successful customer experience. This is a frequently confused area and the author provides practical guidance as well as distinguish the differences between defined services and requests associated with them. Also included are topics such as integrating governance, tool considerations and catalogue measurement and improvement.

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Verlag
Stationery Office Books
Erscheinungsdatum
2024
Sprache
Englisch
ISBN 10 
0117082988
ISBN 13 
9780117082984
Einband
Taschenbuch
Anzahl der Seiten
140
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
Nicht verfügbar