“The Answer is a Question redefines the purpose of management for the 21st century.”
— Matthew Syed, Author, Broadcaster and Columnist
As seen on BBC • Distinguished Favourite, NYC Big Book Award 2023
With ever-increasing workloads, demanding schedules and growing instability, managers are under more pressure than ever. Yet many of us are still managing in the same way - taking on more responsibility, solving more problems and providing more answers.
What if there was another way?
What if, instead of always giving your team the answer, you could help them find their own?
What if your everyday management conversations could become opportunities to coach and develop your people — helping them think more clearly, solve problems, take ownership and build their capability?
The Answer Is a Question is a practical management and coaching book for busy managers and leaders who want to develop their teams through the conversations they are already having at work.
Multi-award-winning performance consultants Dominic and Laura Ashley-Timms introduce the STAR® model and the new and proven approach to coaching in the flow of work - Operational Coaching®. Through practical examples, case studies and mini-missions, they show you how to use questions differently - not simply to find out more, but to help people think, learn and take responsibility for finding their own solutions.
“The book is fabulous... I have now bought 30 of these books and use them as a basis for discussion on how to deliver everyday coaching, every day!”
— Dean Lenton, Learning and Development Director
“I found the STAR® model really useful. I was never comfortable in managing people, but changing my mindset to see it as a coaching opportunity really opened my eyes and helped me and the business develop.”
— Jack Cooledge, Bespoke Drywall Ltd
The STAR® model is used by leaders and managers in FTSE and Fortune 500 companies and has been proven to work by the London School of Economics and Political Science (LSE) in a major academic study across 62 organisations.
And the approach is already making a difference for managers and leaders:
“STAR® has had a major impact on how I operate as a professional... giving me the knowledge and skills to develop on a personal level and to develop my team.”
— Carl Drinkel, Senior Quality Engineer, Hitachi Rail
“For any leader or manager in business, you need this! It has truly changed the way I think about leadership, for the better!”
— Nick Pointe
The Answer is a Question gives you a practical approach to bringing coaching into the conversations you are already having - helping your team think for themselves, solve problems, take ownership and grow in capability, and you’ll become a manager who develops people rather than simply solves problems for them,
The Answer Is a Question doesn’t just tell you the what, i.e. telling you ‘about management’; it shows you the practical ‘how’ that makes the greatest difference in the shortest time and will transform your impact as a manager and leader forever.
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Anbieter: Goodwill Books, Hillsboro, OR, USA
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Paperback. Zustand: Fair. The New Approach to Management Being Used in Over Forty CountriesAs seen on BBC1 and Distinguished Favourite in the NYC Big Book Award 2023 Redefines the purpose of management for the 21st century. - Matthew Syed, Author, Journalist & BroadcasterFor any leader or manager in business, you need this It has truly changed the way I think about leadership, for the better - Nick PointeI have transformed the way I communicate. One of the best investments in career learning that I've made. It serves as a daily guide to my success as a manager. - Fadinding Darboe, London School of Hygiene & Tropical MedicineAt last, a highly accessible read which opens up the benefits of coaching to the entire organisation. This book introduces Operational Coaching(TM) as a scaleable management methodology. Fascinating cases studies from all sectors as well as a critical tool for pushing up engagement and productivity. A must-read for all C21st managers and leaders. - C McLachlan, Programme DirectorSTAR(R) has had a major impact on how I operate as a professional, it has completely changed the way I work, giving me the knowledge and skills to develop on a personal perspective and to develop my team. - Carl Drinkel, Senior Quality Engineer, Hitachi Rail With ever-increasing workloads, demanding schedules, and growing instability, it's little wonder that our stress levels are rising whilst employee engagement everywhere is miserably low. The world has changed and impacted how we work, yet our management models have not kept pace; we're still trying to manage as we always have--by simply taking on more and more. But what if instead of bringing your problems every day, those you work with started generating the solutions themselves? What if your team could step up and take work off you so that you got 20 percent of your time back? What if making one small change could transform not only your team's engagement levels but also your career? In The Answer Is a Question, multi-award-winning performance consultants Dominic and Laura Ashley-Timms set out a simple approach for rehumanising the practice of management. In a step-by-step walk-through of their ground-breaking STAR(R) model (used by FTSE and Fortune 500 companies), they'll show how you can develop a new superpower that's been proven to work by the London School of Economics and Political Science (LSE) in a major academic study across sixty-two organisations. This book is produced in stunning full colour and provides invaluable insights, examples, and mini-missions that will show you precisely how to make some immediate changes that will yield fast and exciting results and revolutionise how you manage forever. This isn't another post-pandemic management guide contemplating the nuances of remote work. The Answer is a Question is the distillation of hard-won insights into actionable, measurable steps. The Missing Superpower that Changes Everything and Will Transform Your Impact as a Manager and Leader. Bestandsnummer des Verkäufers CIN0117093912A
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Anbieter: Better World Books, Mishawaka, IN, USA
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