Business Process Change: A Guide for Business Managers and BPM and Six Sigma Professionals (The MK/OMG Press) - Softcover

Harmon, Paul

 
9780123741523: Business Process Change: A Guide for Business Managers and BPM and Six Sigma Professionals (The MK/OMG Press)
Softcover
ISBN 10: 0123741521 ISBN 13: 9780123741523
Verlag: Morgan Kaufmann, 2007

Inhaltsangabe

Every company wants to improve the way it does business, to produce goods and services more efficiently, and to increase profits. Nonprofit organizations are also concerned with efficiency, productivity, and with achieving the goals they set for themselves. Every manager understands that achieving these goals is part of his or her job. BUSINESS PROCESS MANAGEMENT (or BPM) is what they call these activities that companies perform in order to improve and adapt processes that will help improve the way they do business. In this balanced treatment of the field of business process change, Paul Harmon offers concepts, methods, and cases for all aspects and phases of successful business process improvement. Updated and added for this edition are coverage of business process management systems, business rules, enterprise architectures and frameworks (SCOR), and more content on Six Sigma and Lean-in addition to new coverage of performance metrics.

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Über die Autorin bzw. den Autor

Paul Harmon is a co-founder and executive editor at Business Process Trends - www.bptrends.com - an internationally popular website that provides a variety of free articles, columns, surveys, and book reviews each month on trends, directions and best practices in business process management. Paul is also a co-founder, chief methodologist, and a principal consultant of BPTrends Associates (BPTA) - www.bptrendsassociates.com - a professional services company providing executive education, training, and consulting services for organizations that are interested in understanding and implementing business process management.

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Verlag
Morgan Kaufmann
Erscheinungsdatum
2007
Sprache
Englisch
ISBN 10 
0123741521
ISBN 13 
9780123741523
Einband
Taschenbuch
Auflage
2
Anzahl der Seiten
594
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
Nicht verfügbar