Check-In Check-Out - Hardcover

Vallen, Gary K.

Hardcover

ISBN 10: 0130829161 ISBN 13: 9780130829160

Verlag: Pearson, 1999

Inhaltsangabe

Book by Vallen Gary K Vallen Jerome J

Über diesen Titel

Reseña del editor:

For courses in Hotel Front Office Management. The leader in rooms management education and job-training for over two decades. This text provides exceptionally complete coverage of the hotel's front office and all of the support positions that make it work-from the global reservation network, to legal concerns, sales and marketing techniques, management issues, room rate formulas, and control and oversight. In a sequence that follows the flow of most guests-reservation, arrival, billing, departure, auditing and accounting-the book treats both the how (e.g., completing a reg. card) and the why (e.g., yield management) while keeping students abreast of the trends currently affecting the industry.

Über diese Auflage

• Verlag: Pearson
• Erscheinungsdatum: 1999
• ISBN 10: 0130829161
• ISBN 13: 9780130829160
• Einband: Tapa dura
• Anzahl der Seiten: 538