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Quality Management for Organizational Excellence: Introduction to Total Quality - Hardcover

Goetsch, David L.; Davis, Stanley

 
9780132558983: Quality Management for Organizational Excellence: Introduction to Total Quality
Hardcover
ISBN 10: 013255898X ISBN 13: 9780132558983
Verlag: Pearson, 2012

Inhaltsangabe

This practical, student-focused text shows how to focus all of an organization’s resources on continuous and simultaneous improvement of quality and productivity ― thereby continually improving both performance and competitiveness. QUALITY MANAGEMENT FOR ORGANIZATIONAL EXCELLENCE: INTRODUCTION TO TOTAL QUALITY, 7/e coherently addresses all elements of quality management, including Lean, Six Sigma, Lean Six Sigma, and many topics that competitive books overlook (e.g., peak performance, partnering, manufacturing networks, culture, and crucial “people” aspects of quality). Direct and straightforward, it links “big picture” theories and principles to detailed real-world strategies and techniques. Throughout, critical thinking activities, discussion assignments, and research links promote deeper thinking and further exploration. This edition adds all-new cases, plus new information on topics ranging from supervision to certification, QFD and SPC to benchmarking and JIT.

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Verlag
Pearson
Erscheinungsdatum
2012
Sprache
Englisch
ISBN 10 
013255898X
ISBN 13 
9780132558983
Einband
Gebundene Ausgabe
Anzahl der Seiten
480
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
Riccardo Bacigalupo
riccardo.bacigalupo@sanoma.it

Sanoma Italia Via Arconati, 1 �
Milano
20135
Italien