Appropriate for Business, Engineering, and Engineering Technology, and for courses in Quality Management, Management of Organizations, Quality Improvement, and Quality Assurance.
This text explores how quality management has progressed from an emphasis on the management of quality to a focus on the quality of managing, operating, and integrating customer service, marketing, production, delivery, information, and finance areas throughout an organization's value chain. Designed to enable students to recognize the cornerstones of creating and sustaining organizational effectiveness, the First Edition is based on key quality initiatives including Six Sigma, the Malcolm Baldrige National Quality Award, ISO 9000, lean manufacturing, and value creation.
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Appropriate for Business, Engineering, and Engineering Technology, and for courses in Quality Management, Management of Organizations, Quality Improvement, and Quality Assurance. This text explores how quality management has progressed from an emphasis on the management of quality to a focus on the quality of managing, operating, and integrating customer service, marketing, production, delivery, information, and finance areas throughout an organization's value chain. Designed to enable students to recognize the cornerstones of creating and sustaining organizational effectiveness, the First Edition is based on key quality initiatives including Six Sigma, the Malcolm Baldrige National Quality Award, ISO 9000, lean manufacturing, and value creation.
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Versandziele, Kosten & DauerAnbieter: ThriftBooks-Dallas, Dallas, TX, USA
Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 2.25. Bestandsnummer des Verkäufers G0132626438I4N00
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Anbieter: a2zbooks, Burgin, KY, USA
Hardcover. Zustand: Very Good. The text has highlighting, the cover is in Excellent condition. Multiple copies available this title. Quantity Available: 2. ISBN: 0132626438. ISBN/EAN: 9780132626439. Pictures of this item not already displayed here available upon request. Inventory No: 1560792050. Bestandsnummer des Verkäufers 1560792050
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Anbieter: a2zbooks, Burgin, KY, USA
Hardcover. Zustand: Good. The text has some highlighting, the cover has corner and spine edge scuffs. Multiple copies available this title. Quantity Available: 7. ISBN: 0132626438. ISBN/EAN: 9780132626439. Pictures of this item not already displayed here available upon request. Inventory No: 1560792054. Bestandsnummer des Verkäufers 1560792054
Anzahl: 7 verfügbar
Anbieter: a2zbooks, Burgin, KY, USA
Hardcover. Zustand: Very Good. The text appears clean, the cover has a small "ding" to the lower back outer edge, otherwise in very nice condition. Multiple copies available this title. Quantity Available: 2. ISBN: 0132626438. ISBN/EAN: 9780132626439. Pictures of this item not already displayed here available upon request. Inventory No: 1560792049. Bestandsnummer des Verkäufers 1560792049
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