The Definitive Guide to Manufacturing and Service Operations: Master the Strategies and Tactics for Planning, Organizing, and Managing How Products ... of Supply Chain Management Professionals) - Hardcover

CSCMP; Sanders, Nada R.

Hardcover

ISBN 10: 0133438643 ISBN 13: 9780133438642

Verlag: Pearson Education (US), 2013

Inhaltsangabe

To succeed in manufacturing and service operations, managers need both technical and behavioral skills, and know how to apply these skills to transform processes and outputs in a wide variety of operational contexts throughout the supply chain. Now, there s an authoritative and comprehensive guide to best-practice manufacturing and service operations in any organization. Co-authored by a leading expert alongside the Council of Supply Chain Management Professionals (CSCMP), this reference details the planning, organizing, controlling, directing, motivating and coordinating functions used to produce goods or services. It covers long-term strategic decisions such as facility location; mid-term tactical decisions such as setting levels of inventory and labor; and short-term operational decisions such as job assignments. Coverage includes: 

• Basic manufacturing and service operations concepts, purposes, terminology, roles, and goals; types of manufacturing and services; planning processes; inventory and labor requirements; process control; productivity levels, and budget control
• Key elements, processes, and interactions, including facility, material, and labor requirements planning; scheduling; and continuous process and quality improvement processes, including TQM, ISO, Six Sigma, SPC, Theory of Constraints, FMEA, and 5S
• Principles/strategies for establishing efficient, effective, and sustainable operations: Manufacturing and services planning and strategies, encompassing facility ownership and location, production, processes, layout, lead capacity, technology, personnel, measurement, compensation, sustainability, and more
• The key roles and value of technology, including MRP II systems, service systems, ERP systems, and capabilities for supporting manufacturing and service planning, execution, and cost management.
• Requirements and challenges of global manufacturing and service operations, including manufacturing and outsourcing in Low-Cost Countries (LCCs); logistical difficulties, labor challenges, financial implications, decision processes, contract performance, risk management, and regulation
• Best practices for assessing performance using standard metrics and frameworks, including KPIs, tradeoff analysis, scorecarding, dashboards, and exception management

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Über die Autorin bzw. den Autor

Nada Sanders is Iacocca Chair and Professor of Supply Chain Management at Lehigh University. She is an internationally recognized expert in the area of business forecasting and supply chain management. She received both her Ph.D. and MBA from the Ohio State University and is author of more than 100 scholarly publications. She has worked with numerous companies and is a frequently called-upon consultant, expert witness, and keynote speaker.

Founded in 1963, the Council of Supply Chain Management Professionals (CSCMP) is the preeminent worldwide professional association dedicated to the advancement and dissemination of research and knowledge on supply chain management. With more than 8,500 members representing nearly all industry sectors, government, and academia from 67 countries, CSCMP members are the leading practitioners and authorities in the fields of logistics and supply chain management. The organization is led by an elected group of global officers and is headquartered in Lombard, Illinois, USA.

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Plan, Implement, Measure, and Optimize World-Class  Manufacturing and Service Operations in Any Supply Chain

• Supports all learning objectives of the Manufacturing & Service Operations module (Learning Block 4) of the CSCMP SCPro Level One certification
• Covers concepts, principles, terminology, elements, processes, strategies, technologies, linkages to other business functions, metrics, and more
• From the field’s leading practitioners and researchers: the Council of Supply Chain Management Professionals (CSCMP)

The Definitive Guide to Manufacturing and Service Operations is the most authoritative, complete guide to  modern operations best practices for any manufacturing or service organization.

Whether you’re a practitioner or a student, Nada Sanders helps you thoroughly understand all facets of operations management for manufacturing or services. She helps you make better strategic decisions about facilities, capacity, and service delivery networks; better tactical decisions about issues such as inventory and labor; and better operational decisions, all the way down to the level of scheduling and job assignments.

One step at a time, you’ll discover how to use operations to compete more successfully on cost, quality, time, flexibility, innovation, customer service, or any other metric. Throughout, Sanders supports key ideas with relevant examples, charts, graphs, summaries, references, and more: everything you need to master the concepts and apply them in your own career.

Details zur Ausgabe

• Verlag: Pearson Education (US)
• Erscheinungsdatum: 2013
• Sprache: Englisch
• ISBN 10: 0133438643
• ISBN 13: 9780133438642
• Einband: Gebundene Ausgabe
• Auflage: 1
• Anzahl der Seiten: 192
• Kontakt zum Hersteller: Nicht verfügbar
• Verantwortliche Person: Nicht verfügbar