Say it Right Write it Right: The Secretary's Guide to Solving Business Communications Problems: The Secretary's Guide to Solving Business Communication Problems - Hardcover

Been, Marta

Hardcover

ISBN 10: 013791492X ISBN 13: 9780137914920

Verlag: Financial Times Prentice Hall, 1994

Inhaltsangabe

Book by Been Marta

Über diesen Titel

Reseña del editor

This versatile and easy-to-use guide hands secretaries the keys to communicating well-both orally and in writing- and solves even the most difficult or sensitive problems.

Contraportada

This versatile and easy-to-use guide hands secretaries the keys to communicating well -- both orally and in writing --- and solves even the most difficult or sensitive problems. Each of its 15 chapters focuses on one type of communication problem or challenge --- from dealing with angry customers to preparing press releases --- and details what to say and do to get the best results. Scores of tested models, checklists, and real life examples are included to save you a tremendous amount of time, work, and trouble.

Details zur Ausgabe

• Verlag: Financial Times Prentice Hall
• Erscheinungsdatum: 1994
• ISBN 10: 013791492X
• ISBN 13: 9780137914920
• Einband: Tapa dura
• Sprache: Englisch
• Anzahl der Seiten: 384
• Kontakt zum Hersteller: Nicht verfügbar