For undergraduate/graduate-level courses in Advanced Business Communication, Management and Leadership, Communication for Managers, Managerial Communication, and Written and Oral Communication for MBAs. Innovative in perspective, this text emphasizes the extremely close connection between communication and the traditional functions of management. It explores both the objective elements of communication (sender, message, channel and receiver) and the subjective elements (assumptions, purpose, intention/audience), and interpretation. Human communication is complex.
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