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What to Ask When You Don't Know What to Say: 555 Powerful Questions to Use for Getting Your Way at Work - Hardcover
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Book by Deep Samuel D Sussman Lyle
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The promotion you thought was yours was given to someone else. A boss offers you a small raise after a year of hard work and says "take it or leave it." A job interviewer is asking you inappropriate questions. Your great idea for saving your department thousands of dollars was shot down.
Now you can turn tough situations like these into powerful opportunities, thanks to this valuable guide! It provides the exact questions to use - and expected answers - for getting in control of virtually every conceivable on-the-job situation.
For example, you'll discover exactly what to ask when you have to satisfy a demanding boss: What to do when your boss blames you for his mistake ... you receive a low performance rating ... or you're told you don't measure up; survive layoffs or getting fired: What you should ask if you're unjustly fired you're told to lay off members of your staff ... or your salary is frozen; work with difficult people: How to handle a coworker who checks up on your work ... a lazy peer who asks for your help ... or a subordinate who takes up too much of your time; ask for a promotion or a raise: How to respond when you're offered a promotion without more money ... a deserving employee asks for a raise and there's none to give ... or you're asked to choose between reduced pay or a severance package; please troublesome customers: What to say to a customer whose check bounces ... demands special treatment ... or requests a special service your company doesn't provide; Resolve conflicts: How to answer someone who insults or belittles you ... loses his temper ... or uses you as a target of her practical jokes and much more!
Knowing when to turn around a problem situation instead of being caught at a loss for words is one of the secret skills of a great manager. With this resource, you'll have step-by-step guidance for mastering the questioning techniques you need to help resolve problems, turn conflict into compromise, and deflect hostility.
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- VerlagPrentice Hall Direct
- Erscheinungsdatum1990
- ISBN 10 0139539778
- ISBN 13 9780139539770
- EinbandTapa dura
- SpracheEnglisch
- Anzahl der Seiten310
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What to Ask When You Don't Know What to Say : 555 Powerful Questions to Use for Getting Your Way at Work
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Zustand: Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects. Bestandsnummer des Verkäufers 17324222-6
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What to Ask When You Don't Know What to Say : 555 Powerful Questions to Use for Getting Your Way at Work
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What to Ask When You Don't Know What to Say: 555 Powerful Questions to Use for Getting Your Way at Work
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Hardcover. Zustand: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less 1.56. Bestandsnummer des Verkäufers G0139539778I2N00
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What to Ask When You Don't Know What to Say: 555 Powerful Questions to Use for Getting Your Way at Work
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Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.56. Bestandsnummer des Verkäufers G0139539778I4N00
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What to Ask When You Don't Know What to Say: 555 Powerful Questions to Use for Getting Your Way at Work
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Hard cover. Zustand: New in new dust jacket. Glued binding. Paper over boards. 310 p. Audience: General/trade. Bestandsnummer des Verkäufers Alibris_0010184
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What to Ask When You Don't Know What to Say
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Zustand: As New. Like New condition. Like New dust jacket. A near perfect copy that may have very minor cosmetic defects. Bestandsnummer des Verkäufers I09D-01961
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What to Ask When You Don't Know What to Say
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Zustand: Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Bestandsnummer des Verkäufers T08R-00614
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What to Ask When You Don't Know What to Say
Verlag:
Prentice Hall Direct, 1993
ISBN 10: 0139539778
ISBN 13: 9780139539770
Gebraucht
Hardcover
Signiert
Anbieter: Wonder Book, Frederick, MD, USA
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Zustand: Good. Signed Copy . Good dust jacket. Signed/Inscribed by Deep on front endpage. (career development). Bestandsnummer des Verkäufers SA08A-00946
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What To Ask When You Don't Know What To Say
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Hardcover. Zustand: As New. Zustand des Schutzumschlags: As New. "The promotion you thought was yours was given to someone else. A boss offers you a small raise after a year of hard work and says "take it or leave it." A job interviewer is asking you inappropriate questions. Your great idea for saving your department thousands of dollars was shot down." "Now you can turn tough situations like these into powerful opportunities, thanks to this valuable guide! It provides the exact questions to use - and expected answers - for getting in control of virtually every conceivable on-the-job situation." "For example, you'll discover exactly what to ask when you have to satisfy a demanding boss: What to do when your boss blames you for his mistake . you receive a low performance rating . or you're told you don't measure up; survive layoffs or getting fired: What you should ask if you're unjustly fired you're told to lay off members of your staff . or your salary is frozen; work with difficult people: How to handle a coworker who checks up on your work . a lazy peer who asks for your help . or a subordinate who takes up too much of your time; ask for a promotion or a raise: How to respond when you're offered a promotion without more money . a deserving employee asks for a raise and there's none to give . or you're asked to choose between reduced pay or a severance package; please troublesome customers: What to say to a customer whose check bounces . demands special treatment . or requests a special service your company doesn't provide; Resolve conflicts: How to answer someone who insults or belittles you . loses his temper . or uses you as a target of her practical jokes and much more!" "Knowing when to turn around a problem situation instead of being caught at a loss for words is one of the secret skills of a great manager. With this resource, you'll have step-by-step guidance for mastering the questioning techniques you need to help resolve problems, turn conflict into compromise, and deflect hostility."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved Please note the image in this listing is a stock photo and may not match the covers of the actual item. Book. Bestandsnummer des Verkäufers 123652043
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What to Ask When You Don't Know What to Say
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Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Bestandsnummer des Verkäufers 00056113913
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