Breaks down the resolution process into four easy-to-follow steps, and provides concrete guidelines to help anyone who is confronted with an unfamiliar, challenging problem requiring significant analysis
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Arnaud Chevallier researches tools to help people solve complex, ill-defined problems. He is particularly interested in common denominators: the knowledge and skills that, irrespective of disciplines, can benefit people confronted with an unfamiliar, challenging problem that requires significant analysis. He is an associate vice provost at Rice University, where he teaches in the engineering school.
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