Rated by Fortune Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.
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Richard C. Whiteley, one of the world's most sought-after speakers on the subject of customer service, is Vice Chairman and cofounder of The Forum Corporation, America's leading experts on customer-focused quality.
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Versandziele, Kosten & DauerAnbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes Königreich
Paperback. Zustand: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Bestandsnummer des Verkäufers GOR005798309
Anzahl: 1 verfügbar
Anbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes Königreich
Paperback. Zustand: Good. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine. Bestandsnummer des Verkäufers GOR001720187
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Anbieter: medimops, Berlin, Deutschland
Zustand: very good. Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages. Bestandsnummer des Verkäufers M00201608138-V
Anzahl: 1 verfügbar
Anbieter: Bahamut Media, Reading, Vereinigtes Königreich
Paperback. Zustand: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Bestandsnummer des Verkäufers 6545-9780201608137
Anzahl: 2 verfügbar
Anbieter: AwesomeBooks, Wallingford, Vereinigtes Königreich
Paperback. Zustand: Very Good. Customer-Driven Company: Moving from Talk to Action This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Bestandsnummer des Verkäufers 7719-9780201608137
Anzahl: 2 verfügbar
Anbieter: Reuseabook, Gloucester, GLOS, Vereinigtes Königreich
Paperback. Zustand: Used; Very Good. Dispatched, from the UK, within 48 hours of ordering. Though second-hand, the book is still in very good shape. Minimal signs of usage may include very minor creasing on the cover or on the spine. Bestandsnummer des Verkäufers CHL1454455
Anzahl: 1 verfügbar
Anbieter: Hamelyn, Madrid, M, Spanien
Zustand: Muy bueno. : Este libro, considerado un clásico en el ámbito empresarial, ofrece una guía para transformar una empresa tradicional en una centrada en el cliente. Richard C. Whiteley presenta estrategias y técnicas para mejorar la satisfacción del cliente, fomentar la lealtad y, en última instancia, impulsar el éxito empresarial. A través de ejemplos prácticos y consejos claros, el autor muestra cómo pasar de las palabras a la acción, creando una cultura empresarial que priorice las necesidades y expectativas del cliente. EAN: 9780201608137 Tipo: Libros Categoría: Negocios y Economía Título: The Customer-Driven Company Autor: Richard C. Whiteley Editorial: Perseus Books Idioma: en Páginas: 320 Formato: tapa blanda. Bestandsnummer des Verkäufers Happ-2024-07-16-a5168b8a
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Anbieter: Anybook.com, Lincoln, Vereinigtes Königreich
Zustand: Poor. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In poor condition, suitable as a reading copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,500grams, ISBN:9780201608137. Bestandsnummer des Verkäufers 8832027
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Anbieter: ThriftBooks-Atlanta, AUSTELL, GA, USA
Paperback. Zustand: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less 0.98. Bestandsnummer des Verkäufers G0201608138I2N00
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Anbieter: Better World Books, Mishawaka, IN, USA
Zustand: Good. Reprint. Used book that is in clean, average condition without any missing pages. Bestandsnummer des Verkäufers 3147978-6
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