Conflict Management: A Communication Skills Approach - Softcover

Borisoff, Deborah J.; Victor, David A.

 
9780205272945: Conflict Management: A Communication Skills Approach
Softcover
ISBN 10: 0205272940 ISBN 13: 9780205272945
Verlag: Pearson Education (US), 1997

Inhaltsangabe

Conflicts surround us daily; we see it between countries, cities, and even neighbors. Often over-looked, but equally important, is the conflict that arises between and among coworkers. This book has proven successful with professional audiences, offering clear, usable advice on how to manage conflicts that arise on the job and in personal relationships. KEY TOPICS: The authors have created a five-step model of approaching and analyzing interpersonal conflict, and this model is applied repeatedly to different topics, providing readers with a genuinely effective structure for working through differences with colleagues, friends, and others. MARKET: Designed for managers and human resource departments.

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Verlag
Pearson Education (US)
Erscheinungsdatum
1997
Sprache
Englisch
ISBN 10 
0205272940
ISBN 13 
9780205272945
Einband
Taschenbuch
Auflage
2
Anzahl der Seiten
256
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
Riccardo Bacigalupo
riccardo.bacigalupo@sanoma.it

Sanoma Italia Via Arconati, 1 �
Milano
20135
Italien

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