The Practice of Outsourcing: From Information Systems to BPO and Offshoring - Hardcover

Lacity, Mary C.; Willcocks, Leslie P.

 
9780230205413: The Practice of Outsourcing: From Information Systems to BPO and Offshoring
Hardcover
ISBN 10: 0230205410 ISBN 13: 9780230205413
Verlag: Palgrave Macmillan, 2009

Inhaltsangabe

A close look at the main developments in IT, business processes and offshore outsourcing. This book studies these topics in both theory and practice, exploring the rising prominence of outsourcing with a multi-dimensional, contextual perspective.

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Über die Autorin bzw. den Autor

MARY CECELIA LACITY is a Professor of Information Systems and International Business Fellow at the University of Missouri-St. Louis, USA. She has written ten books, including Offshore Outsourcing of IT Work, (Palgrave, 2008; co-author Joe Rottman) and Global Sourcing of Business and IT Services (Palgrave, 2006; co-author Leslie Willcocks). Her 40 journal publications have appeared in the Harvard Business Review, Sloan Management Review, MIS Quarterly, IEEE Computer, Communications of the ACM and many other academic and practitioner outlets. Her work has been cited more than 3500 times. She is US Editor of the Journal of Information Technology, and Co-editor of the Palgrave Series: Work, Technology, and Globalization and on the Editorial Boards for MIS Quarterly Executive, Journal of Strategic Information Systems, Journal of the Association for Information Systemsand Strategic Outsourcing.

LESLIE WILLCOCKS is Professor of Technology Work and Globalization and Director of the Outsourcing Unit at the London School of Economics and Political Science, UK. He has co-authored 29 books and over 150 refereed journal papers on the management of information and communications technologies, and their impact on organizations. He is Editor of the Journal of Information Technology and is internationally recognized for his academic research, and his advisory work for major corporations and government agencies.

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Verlag
Palgrave Macmillan
Erscheinungsdatum
2009
Sprache
Englisch
ISBN 10 
0230205410
ISBN 13 
9780230205413
Einband
Gebundene Ausgabe
Anzahl der Seiten
511
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Vorgestellte Ausgabe

ISBN 10:  1349302023 ISBN 13:  9781349302024
Verlag: Palgrave Macmillan, 2009
Softcover