The Economics of Benchmarking: Measuring Performance for Competitive Advantage: 0 - Hardcover

Ten Raa, Thijs

Hardcover

ISBN 10: 0230224385 ISBN 13: 9780230224384

Verlag: Bloomsbury 3PL, 2008

Inhaltsangabe

For businesses seeking to gain the edge over their competitors, benchmarking is an increasingly popular tool used to compare operations and performance. ten Raa elegantly presents the techniques and theory to explain how performance indices and rankings are developed and how they can be used to improve efficiency, productivity and profitability.

Über diesen Titel

Über die Autorin bzw. den Autor

Thijs Ten Raa is Associate Professor of Economics at Tilburg University, The Netherlands.

Von der hinteren Coverseite

Benchmarking is a process designed to enhance firm or business unit perfomance by evaluating products, processes or functions against industry best practice. But many managers remain sceptical. Does benchmarking really deliver reliable measures of relative performance?
 
In this compact and self-contained book, Thijs ten Raa demonstrates the power of benchmarking. He presents the tools, theory, and practice of benchmarking, explaining the principles that underlie the most commonly used technique, and shows how useful economic information about efficiency, productivity and profitability can be gleaned from it. Benchmarking has always been plagued by the problem of assigning weights to different performance scores, but ten Raa solves that problem, providing rational performance indices and rankings.
 
The book features Excel screenshots to guide the readeer through applications, and real-world case studies are included throughout.
 

Details zur Ausgabe

• Verlag: Bloomsbury 3PL
• Erscheinungsdatum: 2008
• Sprache: Englisch
• ISBN 10: 0230224385
• ISBN 13: 9780230224384
• Einband: Tapa dura
• Anzahl der Seiten: 132
• Kontakt zum Hersteller: Nicht verfügbar
• Verantwortliche Person: Nicht verfügbar