 
    ‘If every leader took the ideas in this book seriously, the world would be a less miserable, more productive place.’ Adam Grant, author of Think Again
Every organisation is plagued by destructive friction. Lengthy and convoluted emails, inefficient processes, and antiquated procedures can all be obstacles to excellence at work.
Yet some forms of friction are incredibly useful. Often teams need to slow down, struggle and develop some bad ideas to find that rare good one. And leaders who attempt to improve workplace efficiency often make things even worse.
Drawing from seven years of hands-on research, The Friction Project by bestselling authors Robert I. Sutton and Huggy Rao teaches readers how to become “friction fixers.”
Sutton and Rao will help you to:
identify where to avert and repair bad organisational friction
The Friction Project is the ultimate guide to making the right things easier and the wrong things harder.
‘Hard to put down and easy to like, this is a business book to savour.’ Tim Harford, author of The Data Detective 
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Robert I. Sutton (Author) 
Robert I. Sutton is an organizational psychologist and professor of Management Science and Engineering in the Stanford Engineering School. He has given keynote speeches to more than 200 groups in 20 countries, and served on numerous scholarly editorial boards. Sutton’s work has been featured in the New York Times, BusinessWeek, The Atlantic, Financial Times, Wall Street Journal, Vanity Fair, and Washington Post. He is a frequent guest on various television and radio programs, and has written seven books and two edited volumes, including the bestsellers The No Asshole Rule; Good Boss, Bad Boss; and Scaling Up Excellence.
Huggy Rao (Author) 
Huggy Rao is the Atholl McBean professor of Organizational Behavior at the Stanford Graduate School of Business and a fellow of the Center for Advanced Study in Behavioral Science, the Sociological Research Association, and the Academy of Management. He has written for Harvard Business Review, Business Week, and the Wall Street Journal. He is the author of Market Rebels and coauthor of the bestselling Scaling Up Excellence.
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Paperback. Zustand: New. 'If every leader took the ideas in this book seriously, the world would be a less miserable, more productive place.' Adam Grant, author of Think AgainEvery organisation is plagued by destructive friction. Lengthy and convoluted emails, inefficient processes, and antiquated procedures can all be obstacles to excellence at work.Yet some forms of friction are incredibly useful. Often teams need to slow down, struggle and develop some bad ideas to find that rare good one. And leaders who attempt to improve workplace efficiency often make things even worse.Drawing from seven years of hands-on research, The Friction Project by bestselling authors Robert I. Sutton and Huggy Rao teaches readers how to become "friction fixers."Sutton and Rao will help you to:identify where to avert and repair bad organisational frictionacknowledge where to maintain and inject good frictionreframe friction troubles that can't be immediately fixed, so they feel less threateningrepair failing organisationsThe Friction Project is the ultimate guide to making the right things easier and the wrong things harder.'Hard to put down and easy to like, this is a business book to savour.' Tim Harford, author of The Data Detective. Bestandsnummer des Verkäufers LU-9780241594865
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Paperback. Zustand: new. Paperback. The definitive guide to eliminating the forces that make it harder, more complicated, or downright impossible to get things done in organizations.Every organisation is plagued by destructive friction. Lengthy and convoluted emails, inefficient processes, and antiquated procedures can all be obstacles to excellence at work.Yet some forms of friction are incredibly useful. Often teams need to slow down, struggle and develop some bad ideas to find that rare good one. And leaders who attempt to improve workplace efficiency often make things even worse.Drawing from seven years of hands-on research, The Friction Project by bestselling authors Robert I. Sutton and Huggy Rao teaches readers how to become \"friction fixers.\"Sutton and Rao will help you to-identify where to avert and repair bad organisational frictionacknowledge where to maintain and inject good frictionreframe friction troubles that can't be immediately fixed, so they feel less threateningrepair failing organisationsThe Friction Project is the ultimate guide to making the right things easier and the wrong things harder. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Bestandsnummer des Verkäufers 9780241594865
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