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Benchmarking for Competitive Advantage (Financial Times Series) - Hardcover

Bendell, Tony; Boulter, Louise; Goodstadt, Paul

 
9780273626343: Benchmarking for Competitive Advantage (Financial Times Series)

Inhaltsangabe

Learn benchmarking strategies for success with the second edition of one of our best-selling titles. Benchmarking for Competitive Advantage provides both the background to benchmarking and a practical how to do it with a guide for assessing your starting point and building an action plan. Authors: Tony Bendell & Louise Boulter are both at Nottingham Trent University. Tony Bendell is East Midlands Electricity Professor of Quality Management and has written over 100 articles on quality and related management.

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