Companies that serve all stakeholders will be the winners of the future.
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"Many successful businesses have a strong commitment to maximizing stakeholder loyalty" - Rt Hon Tony Blair, Prime Minister "The word is stakeholding. The style is integrity. The profession is business." - Anita Roddick OBE, Founder and Chief Executive of The Body Shop "... sets out a clear blueprint for business success in the 21st century" - Terry Thomas, Chief Executive, The Co-operative Bank "Seminal" - Chris Cox MIQA, Quality World, IQA Journal In the future, development of loyal relationships with customers, employees, shareholders and other stakeholders, will become one of the most important determinants of commercial viability and business success. Increasing shareholder value will be best served if your company cultivates the support of all those who may influence its performance. The Stakeholder Corporation examines the business case for good corporate citizenship, giving you a workable management system for auditing and transforming your stakeholder relationships. At a time when many are talking about the stakeholder economy, this book provides numerous case studies of successful businesses, which demonstrate that stakeholder inclusion is both practical and good for business. Read this book. Improve the lives of your stakeholders. See your business prosper. Authors : As a senior executive at The Body Shop and a visiting professor at Kingston University, David Wheeler has a unique background of both professional and academic experience in the field of corporate ethics and stakeholding. He is best known for his work in environmental policy and corporate social responsibility. Maria Sillanpaa manages the team responsible for the production of The Body Shop's public statements on the environment, animal protection and social issues.
David Wheeler is a senior executive at the Body Shop International and a Visiting Professor at Kingston University. He is a Research Director with the New Academy of business. He is best known for his work in environmental policy and corporate social responsibility.
Professor Wheeler started his career in the water industry where he specialized in bathing water pollution control. Later, as an academic based at the Robens Institute of the University of Surrey he became a frequent consultant to the World Health Organization, the UK Overseas Development Administration and a wide variety of development agencies working in development projects in Africa and Latin America.
In his five years with The Body Shop, David Wheeler has overseen the publication of a number of independently verified audits of the company's social and environmental performance. Throughout his career, he has published papers and articles in a wide variety of medical, academic and popular journals.
Since 1983 Maria Sillanpää has been responsible for the implementation of social auditing within The Body Shop Group and now manages a team of auditors responsible for the production of The Body Shop's public statements on the company's environmental, animal protection and social issues.
She started her career as an academic at Tampere University, Finland, where she initiated a program of business ethics teaching as part of the Business School curriculum in 1990.
Her previous academic work and publications have focused on the linkages between social responsibility and corporate strategic thinking as well as social auditing. Her current research interests focus on the linkages between the theories of learning organizations, complexity, and a dialogue-based approach to business ethics.
Maria Sillanpaa is a member of the Steering Committee of the Institute of Social and Ethical Accountability.
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