This text presents both a logical path through the activities of operations management and an understanding of the strategic context in which operations managers work. It features worked examples of techniques discussed in the text.
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Operations Management
Fifth Edition
Nigel Slack, Stuart Chambers and Robert Johnston
How does an organisation . . .
The answer is through effective operations management. Managing operations is important, exciting and challenging, and it’s central to successful organisational performance.
In this market-leading text, Slack, Chambers and Johnston bring to life their comprehensive, practical and strategic view of operations management with over 100 contemporary and international examples of operations in practice, as well as providing critical commentaries on areas of academic contention and professional debate.
Tracking the latest developments in the field, the fifth edition of Operations Management examines issues such as:
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