Inhaltsangabe
In today's world, it's rare for someone not to be impacted by a technical crisis in some way. Learn how to successfully emerge from complex crisis conditions in this practical, comprehensive guide.
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Über die Autorin bzw. den Autor
Marina Nitze served as Chief Technology Officer of the US Dept. of Veterans Affairs and Senior Advisor on technology at the White House. She previously co-authored Hack Your Bureaucracy.
Matthew Weaver was a founding member of the "SRE" discipline which now dominates technical operations worldwide, while responsible for the availability of Google's search product in 2005-2009. He later held the title "Rogue Leader" while establishing the Defense Digital Service at the US Dept. of Defense. He is a partner in the crisis engineering firm Layer Aleph.
Mikey Dickerson, also a founding SRE at Google, led the HealthCare.gov rescue, for which he was featured on the cover of TIME magazine. Afterwards, President Obama appointed him Deputy Chief Information Officer of the United States, where he created the United States Digital Service.
Marina, Weaver, and Mikey are partners in the crisis engineering firm Layer Aleph.
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Paperback. Zustand: New. WHEN THE SYSTEM BREAKS, WHAT DO YOU DO?You're in the middle of a meltdown. The platform is down, the phones are ringing, the headlines are brutal, and your team is looking to you for answers. The usual playbooks-careful planning, expert consultation, bold strategy-aren't working. In fact, they might be making things worse.What if we told you that this is your moment to lead transformative change?Crisis Engineering is your field guide to leading through the chaos-and coming out stronger. Drawing on decades of experience inside some of the most complex systems in government and industry, Mikey Dickerson, Marina Nitze, and Matthew Weaver of Layer Aleph reveal a powerful, hands-on framework for navigating and transforming high-stakes crises. From the rescue of HealthCare.gov to wildfire response and pandemic logistics, this book offers real-world stories, practical tools, and hard-won insights into how complex systems fail-and how to help them recover. At its core is sensemaking: the invisible, human process that drives understanding, action, and ultimately, change.You'll learn:- How to identify the 5 signals of a real crisis-and use them to create space for lasting reform- Why traditional leadership instincts fail under pressure-and what to do instead- How to rapidly converge on a shared version of reality in chaotic, high-visibility moments- Why crises are not just disasters to survive, but rare opportunities for meaningful transformationWhether you're in tech, government, healthcare, or any other critical system, Crisis Engineering gives you the mindset, tools, and vocabulary to lead with clarity and create lasting change when it matters most. Bestandsnummer des Verkäufers LU-9780306836862
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Paperback. Zustand: new. Paperback. WHEN THE SYSTEM BREAKS, WHAT DO YOU DO?You're in the middle of a meltdown. The platform is down, the phones are ringing, the headlines are brutal, and your team is looking to you for answers. The usual playbooks-careful planning, expert consultation, bold strategy-aren't working. In fact, they might be making things worse.What if we told you that this is your moment to lead transformative change?Crisis Engineering is your field guide to leading through the chaos-and coming out stronger. Drawing on decades of experience inside some of the most complex systems in government and industry, Mikey Dickerson, Marina Nitze, and Matthew Weaver of Layer Aleph reveal a powerful, hands-on framework for navigating and transforming high-stakes crises. From the rescue of HealthCare.gov to wildfire response and pandemic logistics, this book offers real-world stories, practical tools, and hard-won insights into how complex systems fail-and how to help them recover. At its core is sensemaking: the invisible, human process that drives understanding, action, and ultimately, change.You'll learn:- How to identify the 5 signals of a real crisis-and use them to create space for lasting reform- Why traditional leadership instincts fail under pressure-and what to do instead- How to rapidly converge on a shared version of reality in chaotic, high-visibility moments- Why crises are not just disasters to survive, but rare opportunities for meaningful transformationWhether you're in tech, government, healthcare, or any other critical system, Crisis Engineering gives you the mindset, tools, and vocabulary to lead with clarity and create lasting change when it matters most. In today's world, it's rare for someone not to be impacted by a technical crisis in some way. Learn how to successfully emerge from complex crisis conditions in this practical, comprehensive guide. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Bestandsnummer des Verkäufers 9780306836862
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