Total Quality: Management, Organization and Strategy - Softcover

Evans, James R.; Dean, James W.

Softcover

ISBN 10: 0324012764 ISBN 13: 9780324012767

Verlag: South-Western, 1999

Inhaltsangabe

Este libro tiene tres objetivos en mente para gerentes y profesionales de negocios: 1) familiarizar a los gerentes con los principios y métodos básicos asociados con la gestión de la calidad total; 2) mostrar a los gerentes cómo estos principios y métodos se han puesto en práctica en una variedad de organizaciones; y, 3) ilustrar la relación entre los principios de TQM y las teorías y modelos estudiados en la práctica de gestión.

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Reseña del editor

This book has three objectives in mind for managers and business professionals: 1) to familiarize managers with the basic principles and methods associated with total quality management; 2) to show managers how these principles and methods have been put into effect in a variety of organizations; and, 3) to illustrate the relationship between TQM principles and the theories and models studied in management practice.

Reseña del editor

Not long ago total quality management was just a buzzword. Today, Total Quality is an integral component of management success in today's complex business environment. This text presents an overview of the key principles of total quality and links those concepts to traditional management practices and organizational models in management theory. This book has three objectives: 1) to familiarize readers with the basic principles and methods associated with total quality management; 2) to show readers how these principles and methods have been put into effect in a variety of organizations; and, 3) to illustrate the relationship between total quality principles and the theories and models studied in management courses. James Evans, well-known professor, consultant, and Malcolm Baldrige Award Examiner, provides real-world illustration of the relationship between Total Quality principles and management and organizational theories.

Details zur Ausgabe

• Verlag: South-Western
• Erscheinungsdatum: 1999
• Sprache: Englisch
• ISBN 10: 0324012764
• ISBN 13: 9780324012767
• Einband: Tapa blanda
• Anzahl der Seiten: 320
• Kontakt zum Hersteller: Nicht verfügbar
• Verantwortliche Person: Nicht verfügbar