With Infotrac (Successful Service Operations Management)

Metters, Richard D; King-Metters, Kathryn H.

 
9780324314472: With Infotrac (Successful Service Operations Management)
ISBN 10: 0324314477 ISBN 13: 9780324314472
Verlag: South-Western, 2005

Inhaltsangabe

This book covers the full cycle of building a service business from concept formation through implementation. The first section of the book - three chapters - focuses on constructing a business strategy. The next section details how to implement that strategy in the design of the service system. Capacity management is an important strategic and tactical issue in many services, and is the subject of the four chapters in the third section of the book. Finally, the last four chapters provide managers with tools needed for everyday operation.

Die Inhaltsangabe kann sich auf eine andere Ausgabe dieses Titels beziehen.

Verlag
South-Western
Erscheinungsdatum
2005
Sprache
Englisch
ISBN 10 
0324314477
ISBN 13 
9780324314472
Einband
Spiralbindung
Anzahl der Seiten
464
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
Nicht verfügbar