Verwandte Artikel zu Management: Meeting and Exceeding Customer Expectations

Management: Meeting and Exceeding Customer Expectations - Hardcover

Plunkett, Warren Richard; Attner, Raymond F.; Allen, Gemmy S.

 
9780324423013: Management: Meeting and Exceeding Customer Expectations
Hardcover
ISBN 10: 0324423012 ISBN 13: 9780324423013
Verlag: South-Western, 2007

Inhaltsangabe

MANAGEMENT: MEETING AND EXCEEDING CUSTOMER EXPECTATIONS, Ninth Edition is a comprehensive survey of the principles and practices of management as they are being applied around the world. The content and features are structured to reinforce two continuing themes that are woven into the chapters' narratives: 1) the never-ending effort by managers and organizations to meet or exceed customer needs, and 2) the need of organizations and their people to be guided by effective leadership.

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Verlag
South-Western
Erscheinungsdatum
2007
Sprache
Englisch
ISBN 10 
0324423012
ISBN 13 
9780324423013
Einband
Gebundene Ausgabe
Anzahl der Seiten
704
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Verantwortliche Person
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