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Effective Communication (Revised Edition): The most important management tool (Effective¹ Series) - Softcover
Inhaltsangabe
Do you use words to their maximum effectiveness, to persuade and be really heard? Listening is maybe the most elusive of the communication skills. Do you hear what people are really saying? You can write, but do your letters and reports really get over what you want and need to say? John Adair offers guidance to improve your natural capacities; he also goes beyond these basics looking at such derivations as: presentations, giving and receiving criticism, communicating and participating in meetings, and communication between departments.
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Über die Autorin bzw. den Autor
John Adair is an international leadership consultant to a wide variety of organizations in business, government, the voluntary sector, education and health, and has been named as one of the forty people worldwide who have contributed most to the development of management thought and practice.
Educated at St Paul’s School, John Adair has enjoyed a varied and colourful career. He served in the Arab Legion, worked as a deckhand on an Artic trawler and had a spell as an orderly in a hospital operating theatre. After Cambridge he became Senior Lecturer in Military History and Leadership Training Adviser at the Royal Military Academy, Sandhurst, before becoming Director of Studies at St George’s House in Windsor Castle and then Assistant Director of the Industrial Society. Later he became the world’s first professor in Leadership Studies at the University of Surrey. He has written over forty books on leadership, management and history, which have been translated into many languages.
John Adair is married with three children. He lives near Guildford in Surrey.
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