Introducing Quality Assurance into the NHS: Practical Experience from Wandsworth Continuing Care Unit - Softcover

Gould, Terry; Merrett, Hilary

Softcover

ISBN 10: 0333570618 ISBN 13: 9780333570616

Verlag: Palgrave HE UK, 1992

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Reseña del editor:

Theories on quality assurance are never in short supply in the health service today, but what managers and health professionals need now, more than ever, are practical examples of how health services can be improved and enhanced within limited resources. This text gives examples from the real-life experience of a small health care unit in South London. It describes how a systematic approach to quality can be adopted to the realities of day-to-day management in such areas as clinical audit, customer relations and patient satisfaction. Wandsworth Community Health Services are at the forefront of the introduction of quality assurance into the NHS.

Über diese Auflage

• Verlag: Palgrave HE UK
• Erscheinungsdatum: 1992
• ISBN 10: 0333570618
• ISBN 13: 9780333570616
• Einband: Tapa blanda
• Anzahl der Seiten: 88