Offering university administrators guidance on external relations, this book outlines specific techniques and the measurements of success. Specific chapters discuss brand management, market research, publications, advertising, the Internet, media relations, internal communications, event management, alumni relations, fundraising, organizational structure, and performance measurement. Contributors include journalists, marketing experts, and university administrators from the United States, Australia, and the United Kingdom. Distributed by Taylor & Francis. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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Until recently, Frank Albrighton was Director of External Relations and Development and Julia Thomas was Director of Communications and Alumni Relations at the University of Birmingham. Their responsibilities included publications, media relations, market research, integrated marketing, public relations, lobbying campaigns, WWW, alumni relations, event management, fundraising and a graphic design service. They are now joint principals of Cameron Lloyd, a communications and marketing consultancy that specializes in the education sector, and they continue to act as consultants to the University of Birmingham.
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