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Alle Exemplare der Ausgabe mit dieser ISBN anzeigen:'Coleman and Ferguson have done something remarkable: they've written an evidence-based book on the complex topic of conflict and made it easy to read, easy to understand, and, best of all, easy to use. A genuine winner' Robert B. Cialdini, author of Influence: The Psychology of Persuasion
A PRACTICAL GUIDE TO NAVIGATING WORKPLACE CONFLICTS
Work conflict is risky. It can go bad and poison employee health, work relationships and organizational climates, or it can go well and help to energize problem solving, innovation and bottom-line effectiveness. Managing conflicts up and down the chain of command at work can be particularly treacherous, as power differences complicate conflicts and constrain response options. Organizations are rife with stories of executives and managers who abuse their power, employees who overstep their authority, and the resulting conflicts that get stuck in downward spirals.
When people find themselves in conflict, they immediately become aware of the balance of power in the situation or relationship: 'Hey, you work for me, so back off!', or 'Wow, he is much bigger and drunker than I thought he was before I told him to shut up', so understanding how conflict and power affect each other is vital to effective conflict management.
In Making Conflict Work, Peter Coleman and Robert Ferguson, leading experts in the field of conflict resolution, address the key role of power in workplace tension. Coleman and Ferguson explain how power dynamics function and provide step-by-step guidance to determining your standing in a conflict and identifying and applying the strategies that will lead to the best resolution.
Drawing on the authors' years of research and consulting experience, Making Conflict Work offers seven new strategies and dozens of tactics for negotiating disputes at all levels of an organization. This powerful approach can turn workplace tensions into catalysts for creativity, innovation, and meaningful change.
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Buchbeschreibung paperback. Zustand: New. Language: ENG. Bestandsnummer des Verkäufers 9780349405285
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Buchbeschreibung Paperback. Zustand: new. Paperback. 'Coleman and Ferguson have done something remarkable: they've written an evidence-based book on the complex topic of conflict and made it easy to read, easy to understand, and, best of all, easy to use. A genuine winner' Robert B. Cialdini, author of Influence: The Psychology of PersuasionA PRACTICAL GUIDE TO NAVIGATING WORKPLACE CONFLICTS Work conflict is risky. It can go bad and poison employee health, work relationships and organizational climates, or it can go well and help to energize problem solving, innovation and bottom-line effectiveness. Managing conflicts up and down the chain of command at work can be particularly treacherous, as power differences complicate conflicts and constrain response options. Organizations are rife with stories of executives and managers who abuse their power, employees who overstep their authority, and the resulting conflicts that get stuck in downward spirals. When people find themselves in conflict, they immediately become aware of the balance of power in the situation or relationship: 'Hey, you work for me, so back off!', or 'Wow, he is much bigger and drunker than I thought he was before I told him to shut up', so understanding how conflict and power affect each other is vital to effective conflict management.In Making Conflict Work, Peter Coleman and Robert Ferguson, leading experts in the field of conflict resolution, address the key role of power in workplace tension. Coleman and Ferguson explain how power dynamics function and provide step-by-step guidance to determining your standing in a conflict and identifying and applying the strategies that will lead to the best resolution. Drawing on the authors' years of research and consulting experience, Making Conflict Work offers seven new strategies and dozens of tactics for negotiating disputes at all levels of an organization. This powerful approach can turn workplace tensions into catalysts for creativity, innovation, and meaningful change. A practical guide to navigating workplace conflicts by better understanding the power dynamics at play in every interaction. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Bestandsnummer des Verkäufers 9780349405285
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Buchbeschreibung Paperback / softback. Zustand: New. New copy - Usually dispatched within 4 working days. A practical guide to navigating workplace conflicts by better understanding the power dynamics at play in every interaction. Bestandsnummer des Verkäufers B9780349405285
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Buchbeschreibung Zustand: new. Bestandsnummer des Verkäufers 4f984b44c8417fe172bf830c044a1cd9
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Buchbeschreibung Zustand: New. Num Pages: 304 pages. BIC Classification: KJM. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 233 x 156 x 23. Weight in Grams: 402. . 2014. Paperback. . . . . Bestandsnummer des Verkäufers V9780349405285
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Buchbeschreibung Trade Paperback. Zustand: Brand New. 304 pages. 9.13x5.98x0.94 inches. In Stock. Bestandsnummer des Verkäufers __034940528X
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Buchbeschreibung Zustand: New. Num Pages: 304 pages. BIC Classification: KJM. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 233 x 156 x 23. Weight in Grams: 402. . 2014. Paperback. . . . . Books ship from the US and Ireland. Bestandsnummer des Verkäufers V9780349405285
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Buchbeschreibung Paperback. Zustand: New. Bestandsnummer des Verkäufers 6666-HCE-9780349405285
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Buchbeschreibung Paperback. Zustand: New. Bestandsnummer des Verkäufers mon0000025477
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Buchbeschreibung PAP. Zustand: New. New Book. Shipped from UK. Established seller since 2000. Bestandsnummer des Verkäufers HU-9780349405285
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