Excerpt from The Electrical Engineer<br/><br/>If they 1: a ratus, in a many instances they carefully witho all information as to its construction, regulation, the, from the users. If they are sellers of apparatus only, they expect the whole profit that can possibly be made on the transaction  that is to say, the whole difference between manufacturing com and selling price and they do not expect to assume any responsibility, to have any trouble, or to take an pains to make an apparatus go right. In many cases t ey do not know how to. It may he the tightening of a screw, the connection of a wire, the repairing 0 some one of those trivial slips that are constantly occurring and will alwa soccur in manufacturing until a superior order of beings e to the work and the maker may he hundreds of miles awa nevertheless, he or his representative has to come at the ding of the seller, often at a heavy expense, to perform some tri?ing operation which, if it occurred in any other branch of engineering, would he cheerfully and promptly done by the user; and the reward for all this is a future profit, which from the nature of thin wn hardly ever he realised. Or it may be that the ins er himself has made a tri?ing error, as installers even will do erosional/y, orsomething has occurred to some other part of the a tus, producing results that he does not understand, an e promptly lays it at the door of some 'part of the apparatus that he has purchased, and that he likewise does not understand, having arrived at the cause by the simple process of reasoning adopted by the little boy who wished his grandmother dead, but who did not wish to say so straight out. It is not this and it is not that  at least, the installer balm not; it cannot be the other, because it is his own design; therefore, it must he that other apparatus that he bought from so-and-ao; and, for their own credit, they had better send someone to see about it.
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