Helps readers understand the power and benefits of a process approach and process assessment.
Guides the reader through the various parts of the standard in an understandable and practical manner.
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Han van Loon is an Associate Professor at the International University in Geneva, Switzerland and a Visiting Professor at the Nottingham Trent University in Nottingham, UK.
-Process Assessment and ISO/IEC 15504: A Reference Book provides the reader with guidance on the emerging ISO/IEC 15504 Process Assessment Standard. This is the first book dedicated to the standard. The standard goes beyond quality audits to help you assess how well your organization performs. The book provides guidance for readers wishing to understand the power and benefits of a process approach and process assessment. It guides the reader through the various parts of the standard in an understandable and practical manner, grounded upon the people-process-product model.
Chapters 1 to 3 introduce the standard and basic concepts of processes and process assessment. Chapter 4 describes the measurement framework. Chapters 5 to 7 describe various process reference models, process assessment models and process lifecycle models including ISO standards and SEI CMMI® and the US FAA iCMM.
Chapter 7 also includes comparison to agile methodologies, especially Extreme Programming. Chapter 8 describes requirements for assessors and assessment teams. Chapter 9 provides a comparison to SEI CMMI®. Annexes provides the history of evolution of the standard and efforts towards harmonization of ISO standards, the proposed assessment model due in 2005 and a glossary of terms.
Process Assessment and ISO/IEC 15504 (A Reference Book) is structured to meet the needs of a professional audience composed of researchers, quality professionals and assessors in industry. This book is also suitable for graduate-level students in computer science, software engineering and MBA students. There is a companion book titled Process Assessment and Improvement: A Practical Guide For Managers,Quality Professionals and Assessors.
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