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World Class Performance Through Total Quality: A practical guide to implementation - Hardcover

Spenley, Paul.

 
9780412361203: World Class Performance Through Total Quality: A practical guide to implementation
Hardcover
ISBN 10: 0412361205 ISBN 13: 9780412361203
Verlag: Springer, 1992

Inhaltsangabe

One Introduction to Total Quality Management (TQM).- 1 - Total Quality Management - worldwide effect.- 2 - The management methodology.- 3 - TQM principles.- Two Implementation of TQM.- 4 - The executive/management role.- 5 - TQM structure and top-down requirements.- 6 - Quality policy.- 7 - Measurement.- 8 - Quality improvement teams.- 9 - Education and training.- 10 - Involvement and commitment.- 11 - Supplier strategy.- 12 - Time to market.- 13 - Organizational design.- 14 - Summary.- Three Tools and Techniques for TQM.

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Reseña del editor

Total quality management is the single most important management methodology available to achieve and maintain world class performance and competitiveness. This book shows senior management how to implement TQM, with clear explanations of the principles behind it. It is a useful guide book for senior managers in all sectors of industry and commerce, at all stages of putting into practice the quality improvement process. The advice contained in this book, is based on years of first-hand experience of successful implementation in service and manufacturing companies. Specifically, the book takes the reader briefly through the impact on the worldwide economy, and the underlying principles of TQM, to a step-by-step implementation of the methodology. This book should be of interest to: senior executives and managers implementing TQM in industry; quality professionals and management and quality consultants; academic and industrial researchers in quality management and quality control; business school students and those on post-experience courses on quality.

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Verlag
Springer
Erscheinungsdatum
1992
Sprache
Englisch
ISBN 10 
0412361205
ISBN 13 
9780412361203
Einband
Tapa dura
Anzahl der Seiten
188
Kontakt zum Hersteller
ROXIO
https://www.also.com/ec/cms5/en_6000/6000/index.jsp

Friedrich-Karl-Str. 9
Hamburg
22391
Deutschland

Weitere beliebte Ausgaben desselben Titels

9781461365440: World Class Performance Through Total Quality: A Practical Guide To Implementation

Vorgestellte Ausgabe

ISBN 10:  1461365449 ISBN 13:  9781461365440
Verlag: Springer, 2013
Softcover