Spc Simplified for Services: Practical Tools For Continuous Quality Improvement - Softcover

Amsden, Davida

 
9780412447402: Spc Simplified for Services: Practical Tools For Continuous Quality Improvement

Inhaltsangabe

Service personnel are beginning to recognize that many of the tools and techniques of statistical process control currently used in manufacturing are applicable to their companies. In this text, the authors describe the essentials of Spc, including the use of histograms, Pareto analysis, control charts, sampling plans and various other tools, and how they can be applied to a service quality programme. Each module contains practice problems with solutions given at the end of the book. Real-life examples and sample charts are also included.

Die Inhaltsangabe kann sich auf eine andere Ausgabe dieses Titels beziehen.

Weitere beliebte Ausgaben desselben Titels

9780527916398: Spc Simplified for Services: Practical Tools for Continuous Quality Improvement

Vorgestellte Ausgabe

ISBN 10:  0527916390 ISBN 13:  9780527916398
Verlag: Quality Resources, 1991
Softcover