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"This book offers an approachable and intelligent guide to a complex subject. It skillfully uses examples and insights from across the globe to illustrate and enliven our understanding of performance management. Practitioners will welcome the clearly-established learning directives and key points that frame each chapter. For scholars, the book forcefully directs attention to key research issues, most pressingly the use of performance data." - Donald Moynihan, University of Wisconsin-Madison, USA
"This book provides distilled wisdom for public managers on how to frame, understand, and act on a performance management strategy for their organizations. I’ve seen in real life some of the dilemmas they raise in their book. The context and solutions they offer are practical and useful." - John M. Kamensky, senior fellow, IBM Center for The Business of Government and former deputy director of the U.S. National Partnership for Reinventing Government
Tackling the key topics of reform and modernization, this important new book systematically examines performance in public management systems. The authors present this seminal subject in an informative and accessible manner, tackling some of the most important themes.
Performance Management in the Public Sector takes as its point of departure a broad definition of performance to redefine major and basic mechanisms in public administration, both theoretically and in practice. The book:
A must-read for any student or practitioner of public management, this core text will prove invaluable to anyone wanting to improve their understanding of performance management in the public sector.
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Buchbeschreibung Hardcover. Zustand: Good. May contain marks and or highlighting. Used items are NOT guaranteed to include components, i.e. CDs, Access codes, etc. Ships from our Kentucky facility. Ships same day if ordered before 1 PM EST, Monday - Friday. Contact us with any questions!. Bestandsnummer des Verkäufers 20170815-1753546-831
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